Booking Policy

 
  • These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Ocean Club Travel, GDRPI LLC, doing business as Ocean Club Travel ("Ocean Club Travel," “we," “us," or “our”), concerning your access to and use of the http://oceanclubtravel.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). We are registered in New York, United States and have our registered office at 1450 Broadway, New York, NY 10018, USA, New York, NY 10018. You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

  • Prices are not guaranteed until your reservations have been paid in full. As soon as we receive your payment, we will send you a confirmation and issue the voucher.

  • We accept wire transfers, personal and business checks, major credit cards American Express, Visa, MasterCard or Discover Card) as form of payment. In order to process credit card payment please make sure you have completed credit card authorization form and submitted copies of your credit card and ID. Only credit/ debit card will be accepted as payment if your departure date is within 10 business days. Vouchers will not be released until full payment has cleared.

  • Timely payment of your deposit is essential to assure that we hold your reservation. We have the right to cancel your reservation and keep any refund amounts. Please do not risk cancellation by making late or only partial payment.

  • Every transportation travel supplier and hotel has their own regulations concerning booking changes and cancellations. Ocean Club Travel is only selling agent on behalf of such companies and observes their conditions exactly as they are defined. The cancellation policy for each specific reservation is given at the time of booking.

  • You are responsible for obtaining any necessary visas and travel permits for all countries that you will be traveling to or transiting through, and for informing yourself as to which countries/ areas within countries require visas and/or special permits. Visa entry requirements may vary depending on your nationality, the length of your stay, and the purpose of you visit, among other factors Visa information and visas can be obtained by contacting the Consulate or Embassy of the country involved or from your travel agent. Please also make certain that your passports are valid for at least six months after the latest expected end date of your planned trip, as some countries will not allow entry if your passport will expire sooner. We are not lawyers, and nothing we say should be

    interpreted as legal advice concerning visas, entry requirements, immigration or residency.

  • Travel suppliers, airline carriers, or travel agencies do not compensate any of your unforeseen expenses in the event of cancellation or failure to make your trip, lost baggage, loss of health and or/ accidents. It is strongly advised to purchase a travel insurance policy. Your travel agent can suggest you a trustworthy insurance company. In the case that the traveler/ client does not want to purchase insurance, he/she assumes sole financial liability for all direct and indirect consequences of events occurring before or during the trip. Purchased services from the travel agency do not contain insurance at any time as part of the service or the price, if it is not clearly stated that such insurance is included in the price. The traveler does not have the right to demand compensation from the travel agency for their unforeseen expenses if the travel agency is not the direct and immediate cause and reason for these expenses. This is also valid if the travel agency did not separately offer to the traveler/ client the possibility to buy insurance for other services bought and did not clarify the possible consequences of not having insurance.

  • For no-shows, any unused portion of feature of a reservation refund cannot be issued. No claim or refund will be considered unless, upon check-out, it has been brought to the attention of your travel agent, who may be able to solve the problem. No refunds are available once the trip commences. Refunds are paid by check. If you wish a refund to your credit card we must deduct 4% to cover the fees from Discover, Visa and MasterCard, American Express.